Refund and Returns Policy
Glorious Beauty Care
📞 Contact Number: 7284898609
📧 Email: info@reddy.monster

At Glorious Beauty Care, customer satisfaction is our top priority. We strive to provide high-quality beauty and personal care services. This policy outlines the conditions under which refunds or returns may be considered.

1. Service Refunds

We offer beauty services that are personalized and non-returnable once rendered. However, if you are dissatisfied with a service:

• Please notify us within 24 hours of your appointment

• We will review your concern and may offer a complimentary correction session, a partial refund, or store credit at our discretion

• Refunds are not guaranteed and will be assessed case-by-case based on the nature of the issue

2. Product Returns

If you purchase beauty or skincare products from us:

• Products must be unused, unopened, and in original packaging

• Returns must be initiated within 7 days of purchase

• Proof of purchase is required

• Opened or used items, personal hygiene products, and promotional items are not eligible for return or refund unless defective

3. Defective or Damaged Products

In case you receive a damaged or defective product:

• Please contact us within 48 hours of purchase

• Provide photos or bring the item in for verification

• A replacement or refund will be issued upon confirmation of the issue

4. Non-Refundable Items & Services

• Completed services (haircuts, facials, treatments, etc.) are non-refundable unless there is a genuine concern related to service quality

• Gift cards, special offers, and promotional packages are non-refundable and non-transferable

5. How to Request a Refund or Return

To request a return or raise a concern:

• Call us at 📞 7284898609

• Email us at 📧 info@reddy.monster

• Provide your name, receipt, date of service/purchase, and reason for your request

Our team will respond promptly and work to resolve your issue to your satisfaction.

6. Policy Updates

This policy is subject to change without notice. Updates will be available in-store and/or via our official communication channels. Continued use of our services implies your acceptance of the current policy.